Nairobi, Kenya
Ruiru, Central, Kenya
Contact Us: Call: (+254) 797 909 328
Ask us, We answer you
Phone: +254 797 909328
Email: info@finewoodinteriors.com
Address: Ruiru
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (East African Time )
At Finewood Interiors, we are committed to providing exceptional customer service. Our team of experts is here to assist you with any inquiries, concerns, or support you may need regarding our products and services. We take pride in creating beautiful, customized wooden furniture and interior design solutions that meet your unique preferences and needs
To place an order, you can visit our showroom in person, contact us via phone, or send an email to info@finewoodinteriors.com. Our friendly staff will guide you through the process.
Yes, we specialize in creating custom wooden furniture and interior design solutions tailored to your specific requirements. Our design experts will work closely with you to bring your vision to life.
We offer a wide range of premium wood options, including oak, cherry, maple, walnut, and more. You can discuss your preferences with our design team to choose the right wood for your project
The production time for custom orders varies depending on the complexity of the project. Our team will provide you with an estimated delivery date when you place your order.
We want you to be completely satisfied with your purchase. Please refer to our Return Policy page on our website for detailed information on our return and exchange policies.
Yes, we provide delivery and assembly services for your convenience. Our team will ensure your furniture is safely delivered and set up in your space.
Absolutely! You can request a free quote for your custom project by contacting us via phone or email. Provide us with the details of your project, and we'll get back to you with a personalized quote.
Yes, we are committed to sustainability. We use responsibly sourced wood and eco-friendly finishes to minimize our environmental impact.
Yes, we offer warranties on our products to ensure your satisfaction and peace of mind. Warranty details vary by product, so please inquire about specific coverage when making your purchase.
You can stay informed about our latest designs, promotions, and news by subscribing to our newsletter on our website or by following us on social media platforms like Facebook, Instagram, and Twitter.
If you have any other questions or require further assistance, please don't hesitate to contact our customer service team. We look forward to serving you and enhancing your living spaces with our exceptional wooden furniture and design solutions.
Yes, we offer wood finish samples so you can see and feel the quality and appearance of our finishes. Please contact our customer service team to request samples.
We accept various payment methods, including credit cards, bank transfers, and cash payments. Our team will provide you with detailed payment instructions when you place an order.
Yes, we provide order tracking services on our website. You will receive a unique order tracking code once your order is confirmed, which you can use to monitor its progress.
Yes, our design team can provide consultations and full interior design services for larger projects. Please contact us to discuss your project's scope and requirements.
We offer special pricing and discounts for bulk orders and trade customers. Please reach out to our sales team for more information on discounts and pricing for your specific needs.
Yes, we offer services to customers outside of our local area.fees services in east Africa times may vary depending on your location. Please contact us for international shipping details.
If you receive a damaged or defective product, please contact our customer service team immediately. We will arrange for a replacement or repair as per our warranty and return policies.
We welcome visitors to our manufacturing facility to see our craftsmanship and production process. Please schedule an appointment with us in advance.
Yes, we offer financing options for large purchases to make it easier for you to invest in our custom furniture and design solutions. Contact our team for financing details.
Changes to custom orders may be possible depending on the stage of production. Please contact us as soon as possible if you need to make any modifications to your order, and we will do our best to accommodate your request.
If you have any other questions or require further assistance, please don't hesitate to contact our customer service team. We are here to provide you with the information and support you need to create beautiful and functional living spaces with our exceptional wooden furniture and design solutions.